System settings > ELMA365 licenses / Licensing

Licensing

In Administration > License Management, information about all licenses for the platform, prebuilt solutions, and paid store business solutions is available for the system administrator.

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In the platform license section, you can:

  • Get information about the current service plan and subscription term.
  • See the number of free and occupied licenses of each platform type and portal licenses.
  • Contact ELMA365 representative for licensing issues.
  • Check paid invoices.
  • Check the remaining free space for storing files on the disk, as well as increase its volume.

 

In Prebuilt Solutions and ELMA365 Store Business Solutions, you can view activation statuses, and activate a solution or its demo version. The prebuilt solutions pages display the number of licenses for internal and external users, while the business solutions pages display the number of licenses for external portal users only.

 

The ELMA365 Store Business Solutions list displays paid solutions installed from the ELMA365 Store.

 

To change the number of licenses of a platform or system solution, contact the ELMA365 representative from whom the system was purchased. You can also submit a request by clicking Contact Sales Rep.

 

If you have changed licensing settings, extended your subscription, or increased disk space, update the data on the page by clicking the icon clip0200 in the upper right corner.

 

 

Licensing settings

If you use a combination of licenses, configure a list of privileged users occupying named licenses. Also, define the active session duration for competitive licenses.

To do this, in Administration > License Management, click the gear icon in the upper-right corner of the page. In the opened window, specify the settings:

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  • Priority log in. Click the pencil icon next to this setting and edit the list of group members. The number of users in the list cannot exceed the number of named licenses. You can edit the list in the same way as a regular group of users. Also, you can configure this group in Administration > Groups > System groups.
  • Session inactivity timeout in minutes. Specify the time after which the activity session of a user who does not perform any actions in the system will be forced to end, for example, three hours.

 

When calculating the inactivity session time, user activity from any device is taken into account. A user’s session will not end if the activity is performed in a browser window or mobile app.

Please note, that if a session is terminated, unsaved data such as documents, and app items may be lost. In this case, a check for free competitive licenses will be performed when the user signs in. If there are, the user can continue working. Otherwise, an authentication error notification will be displayed.

To find out which employees of the company are currently working in the system, go to Administration > Active Users. All active employees are displayed here, regardless of the type of license they hold.

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