Email / Add a corporate email server

Add a corporate email server

Apart from standard email services, the Email workspace allows you to connect a business email with a corporate domain. By default, users have to specify connection settings on their own. But the Administrator can set connection settings for the organization’s email server in Administration > Email > Email Service Settings. Users can then apply these settings when they connect their emails to the system.

To configure settings for a corporate email server:

  1. Go to Administration > Email > Email Service Settings. A list of all connected corporate services will open. To add a new one, click the +Add button.


  1. In the window that opens, enter the required information in the fields.


  • Name*. Set a name for the corporate email.

In the fields below, the SMTP and IMAP server names are formed as follows: the protocol name and the domain or email service provider separated with a period, then the port number after a colon. The connection security settings that the port number depends on are configured by the administrator who created the email.

You can look up server parameters in the settings of your current email client. For example, in the Mozilla Thunderbird application, go to Server Settings and Outgoing Server (SMTP). Alternatively, you can get the protocol connection parameters from the administrator who set up your corporate mail.

  • SMTP settings:
    • SMTP server*. Specify the protocol parameters of the outgoing mail server and the port you’re using. You can use three SMTP ports: 25, 465, and 587. Example:
    • Use TLS. Check this box if the mail service transfers data via an encrypted connection.
  • IMAP settings:
    • IMAP server*. Specify the protocol parameters of the incoming mail server and the port you’re using. The commonly used IMAP ports are 143 and 993. Example:
    • Connection protection. Select the type of data encryption that the server uses. The options include No, STARTTLS, and TLS.
  1. Click the Save button.

After that, the name you set for your corporate email will be displayed in the list of services available for connection. The user can select the service you configured, enter their login and password, and start using their email in the ELMA365 interface.

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