@Mentions is a convenient way to attract your colleagues' attention to a file, task or comment when messaging in a chat or a channel. If you mention a person, he or she gets a pop-up notification about your message.
How to mention people
To mention someone, you need to write his or her @name in the message field. Start by entering the @ symbol, a drop-down list will appear with all system users. Choose the right person from the list or type the first few letters of his or her name to speed up the search.
For example, here’s what it will look like if you decide to mention a colleague in a channel:
You can also click on the @ icon in the message field or next to it, and then select a person from the list. For example, on the contract page it will look like this:
Advantages of using @mentions
In a message with a @mention, the name of a user looks like a link to his or her page. This is very convenient in cases when you are messaging in a channel or a group chat. By clicking on the link, other participants can quickly write a personal message or assign a task to the @mentioned user.
Another advantage of @mentions is that the colleague to whom you are sending a message will receive a notification in a pop-up window, even if he or she has muted a chat or a channel. Thus, you can promptly draw a person’s attention to high-priority messages and quickly resolve urgent issues.
If in the notification settings a user enables Do not notify option, he or she will not receive pop-up notifications about new messages with @mentions.
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