External portal ELMA365
FOR EXTERNAL USERS
Create a unified communication environment
for company employees, partners, and customers
Let External Users Participate
in Your Business Processes
ELMA365 portal for external users allows you to configure pages in the system that external users can access.
This is a great way to involve your customers and partners into the company’s processes.
Empower anyone to interact with your business processes. Let your partners, contractors, and clients take part in your business processes directly. Your customers can place orders through the system and access documents in a unified environment. Don’t worry about data safety: you can allow access to the necessary parts of the system individually using personal share links.
Encourage Service Departments to Participate in the Company’s Processes
Use the ELMA365 Portal to keep in touch with every employee. The Portal will be a perfect fit for staff members who don’t need all the functions of ELMA365. At the cost of package licenses, create an HR portal, a portal for field staff, a portal for manufacturing workers, a portal for logistics specialists, etc.
Customize Your Service Portal
You don’t need to transfer data from one system to another, as all the objects, apps, items, and other data are already stored in ELMA365. The administrator can manage the whole system, including the Portal.
Role-Based Access to Specific Pages
The Portal features certain ELMA365 pages that external users can access. These users might not be your employees, but they can access some of the data and functions ELMA365 offers. Getting a personal share link, your partners and clients can start business processes, create app items, etc.
New external users are automatically organized into one system group, which makes it easy for you to control access permissions. Moreover, you can configure user permissions individually or block a user.
End-to-End Business Processes
The Portal bridges the gap between your employees and your customers. On the Portal, external users can easily start business processes which include operations performed in ELMA365 and outside the system. For example, a client can place a request, a staff member can process it within the system, and then the client can get the reply by SMS, by email or in the Activity stream on the Portal.
Vast Library of Standard Widgets
Use standard widgets to create easy-to-use interfaces without coding. Our universal Low-code designer allows you not only to create your own components, but to reuse these components when you design the Portal.
This feature makes the process much easier and increases development speed manyfold.
Quick Start, Simple Maintenance
Imagine a website you don’t have to code. As your analyst creates the interface using our Low-code designer, all the necessary functions of the Portal are configured quickly and without coding. The Portal allows you to integrate external users into the company’s internal business processes without committing resources to supporting one more system. One person can manage the whole system, including the Portal.