To automate the process of giving a discount,
ELMA was integrated with Fidelio. Fidelio is a specific software
for the hotel processes automation, such as booking requests,
creating and sending invoices and certificates, etc. For example,
the initiator enters the reservation number during the Fill out the form process.
Then, ELMA loads all the information from Fidelio and displays it on the form of the first task.
The initiator only has to fill in the missing fields and specify information
about the additional discount. In this case, the final discount and cost are
dynamically calculated based on the entered data, rate, season, dates, etc.
Next, the application is sent for approval.
After completing the approval stage, ELMA stores the Discount Request
document and also transmits the current information about the discount to Fidelio.